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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tila Vines

June 19, 2025

5  out of  5
rating by Tila Vines
"Jamal was amazing to work with! He reached out right away, made sure I had everything I needed, and followed up to ensure everything went smoothly. Super helpful and professional—really appreciate his support!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yash Shah

June 12, 2025

5  out of  5
rating by Yash Shah
"Shaelie has been great, she is extremely cooperative and persistent. She needs a raise!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Shalie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jason jeffries

June 11, 2025

5  out of  5
rating by jason jeffries
"I have been Amy for a very long time and she has always been unbelievable handling all my insurance needs, With accuracy and professionalism."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Your words mean so much and we appreciate you as a valued customer!"
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Stan Anderson

June 11, 2025

5  out of  5
rating by Stan Anderson
"Shaelie was very helpful, got me everything I asked for and for less than current insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Shaelie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Courtney and Lee Wall

June 6, 2025

5  out of  5
rating by Courtney and Lee Wall
"We had a great experience with Leslie! She was so informative and helpful and answered all the questions we had!"
We responded:
"We’re honored by your positive feedback! Thank you for your 5 star review of Leslie. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jahara B

May 28, 2025

5  out of  5
rating by Jahara B
"Had the best experience with Shaelie. Very kind, very demure."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Shaelie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cory Hert

May 28, 2025

5  out of  5
rating by Cory Hert
"Was very nice and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julianna Edwards

May 16, 2025

5  out of  5
rating by Julianna Edwards
"I have had insurance with Amy for a long time but not too long ago I had a fender bender, I thought it was going to be a nightmare, Jennifer walked me through every step of the repair process. She was professional!!!!! So thankful for Jennifer’s assistance!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and Jennifer does a great job! If there is anything else we can do to help, please let us know!"
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Dylan Zuspan

May 16, 2025

5  out of  5
rating by Dylan Zuspan
"Amy Smith Gardner has been my insurance agent for over 10 years now and I've never had a problem. If I need anything she and her team are there and ready to help. Thanks for everything over the years Amy."
We responded:
"Thank you for reviewing our State Farm office! We appreciate you as a valued customer and your loyalty means so much! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sean Saperstein

May 7, 2025

5  out of  5
rating by Sean Saperstein
"Leslie was an amazing help . She said they had some people out and would do her best to help me and she did. She went above and beyond for me and that goes a long way. I will continue to stay with state farm bc Leslie and all of the state farm people are always so nice and willing to go the extra mile"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and Leslie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wendy Davis

May 1, 2025

5  out of  5
rating by Wendy Davis
"Leslie Cochran was absolutely amazing. She answered all of my questions was the process was seamless. I would definitely recommend her and State Farm to all of my friends and family."
We responded:
"We’re thankful for your feedback on Leslie and our office! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brenda Mcpherson

April 29, 2025

5  out of  5
rating by Brenda Mcpherson
"We had a fire at our family home. It was the most horrible thing I ever went through until State Farm Insurance took care of our every need. My agent and insurance adjuster were great and went above and beyond for us to make sure we were taken care of. State Farm is awesome when tragedy hits"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and our claims department. If you ever have any questions or need assistance, we’re here to help! We appreciate you as a valued customer. "
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Honorio Ramos

April 29, 2025

5  out of  5
rating by Honorio Ramos
"Leslie Cothran has been incredibly helpful and informative in setting up my life, car, and home insurance. She made the whole process easy and took the time to explain everything clearly. I highly recommend her for anyone looking for a reliable and knowledgeable insurance agent!"
We responded:
"We’re thankful for your feedback on Leslie - she does a great job! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaedan Thomas

April 25, 2025

5  out of  5
rating by Kaedan Thomas
"Best agent you got."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Big Daddy 1960

April 23, 2025

5  out of  5
rating by Big Daddy 1960
"I called Amy @ State Farm today to make some changes on my auto insurance policy and with the help of her employee named Jamal I was able to get the best coverage with their friendly assistance. I appreciate the great service that Amy and all her staff members always provide! They are truly like a good neighbor... State Farm is there! Kudos Amy Gardner!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Jamal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brittney Hyche

April 15, 2025

5  out of  5
rating by Brittney Hyche
"Conner was very helpful, informative and had excellent customer service. I look forward to future dealings with him."
We responded:
"We’re honored by your positive feedback for Conner! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Latrena Hawthorne

April 9, 2025

5  out of  5
rating by Latrena Hawthorne
"I am satisfied with my representative Jamal at Statefarm. Excellent customer service and excellent communication with skills that include knowledgeable insight on Statefarm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jamal and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Noah Bennett

April 2, 2025

5  out of  5
rating by Noah Bennett
"Leslie is by far the coolest agent i’ve spoken with. I think she’s been calling me for a little over a year now, trying to switch me over and save me some money, and i was just too stubborn to accept her help at first. Thankfully she was patient and persistent and now i’m saving almost $100/month with more benefits. Gonna be recommending her to all my family and friends!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bri O'Hern

March 27, 2025

5  out of  5
rating by Bri O'Hern
"I can't say enough great things about Shaelie! From day one, she has been incredibly helpful, knowledgeable, and always willing to go the extra mile to make sure I have the best coverage for my needs. It's clear that she genuinely cares about her clients, and that level of service is hard to find. Highly recommend Shaelie for anyone looking for a top-notch insurance agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we are so glad you had a great experience with Shaelie. If there is anything else we can do to help, please let us know!"
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T. Jones

March 24, 2025

3  out of  5
rating by T. Jones
"Their life insurance claims process could be improved to be more timely but nevertheless after a few weeks it was completed."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Unfortunately, this a concern with life company and not our agency. They have guidelines for an electronic payment and we have to adhere to those. State Farm can mail you a check immediately if needed. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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S carter

March 12, 2025

5  out of  5
rating by S carter
"Amy Smith Gardner, State Farm Insurance agency located in Mountain Brook, Alabama have been my agents for the past three years. Agent Jamal will help you get immediate attention with roadside service. I want to thank him for working so hard for me when my car wouldn't start. He stayed on the line with me until he found a wrecker service that could come to my house and give my car a jump start. Thank you again Amy Smith Gardner for such dedicated employees. . Sharon, ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wanda Bradberry

March 11, 2025

5  out of  5
rating by Wanda Bradberry
"Had the opportunity to speak with Sharlie about my policy needs. She was very helpful in assisting me and making sure I received the best services possible."
We responded:
"We’re honored by your positive feedback about Shaelie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Laura Danner

March 5, 2025

5  out of  5
rating by Laura Danner
"These five stars are for an employee. I recently called State Farm for a Proof Of Insurance for an upcoming event to discover that our policy had been mistakenly cancelled. I'd like to thank Jamal Ware for his excellent help and communication skills in resolving a difficult and time sensitive issue. Jamal worked with me over the course of TWO WEEKS to determine the source of the error (State Farm software issue), keep pressure on the underwriters despite their unwillingness to correct this in a timely way, and finally arrange for reinstatement to correct this. State Farm, it was Jamal's patience that saw this completed. Thank you, Jamal!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Jamal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracey Beasley

March 4, 2025

5  out of  5
rating by Tracey Beasley
"Leslie did a wonderful job.Assisting me with coverages of my vehicles"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Leslie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anna Ruth Glenn

March 3, 2025

5  out of  5
rating by Anna Ruth Glenn
"Connor was great! 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Conner. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"